About Us

Our Mission and Vision

Our Mission: Improve wellness and empower individuals by utilizing proven strategies built on a foundation of professional expertise and personal experience through clinical quality service delivery and foundational leadership principles.

Our Vision: To help individuals become the best version of who they can be.

Karl Shallowhorn, M.S., CASAC – President and Founder

Mental health advocate, educator, speaker and coach, Karl Shallowhorn, has a proven track record of delivering engaging and informative presentations to wide-ranging audiences across the United States. His combination of lived experience and clinical expertise makes him a unique resource, whether you are looking for a keynote speaker, behavioral health trainer or leadership development coach.

Karl is the author of Working on Wellness: A Practical Guide to Mental Health, Leadership Through the Lens of the 12 Steps and is the creator of a Mastermind course based on the 12 Step Leadership concept. He has been a featured blogger and writer for BP magazine. Karl has received numerous awards for his work in the mental health field including from the National Federation of Just Communities and the Buffalo Association of Black Social Workers. He has also been selected as a presenter for TedX Buffalo 2021 with his topic being, “African American Men and Mental Health: Crisis or Opportunity.”

Karl is a much sought-after speaker and a member of the Black Speakers Network, He is the host of a Facebook Live public affairs and health program sponsored by the Community Health Center of Buffalo. Karl has also been a guest on numerous podcasts, Including Landmark Recovery Radio and Mental Health and Wealth.

As a person in long-term recovery from bipolar and co-occurring addiction disorder, Karl’s goal is to help people discover their unmet potential and eliminate the stigma associated with mental illness. He has educated diverse audiences, including behavioral health providers, law enforcement, youth, educators, veterans and faith communities, among others.

Karl has worked professionally for over 28 years in the fields of addiction counseling, mental health advocacy, higher education, and leadership development coaching. His broad experience enables him to connect with individuals and groups in a unique manner.

Karl received his Bachelor’s degree in Broadcasting and Master’s degree in Student Personnel Administration from SUNY Buffalo State. He also earned his New York State Credential in Addiction Counseling and completed the University at Buffalo Online Trauma-Informed Clinical Foundation Program.

Karl is a Health Leadership Fellow, a program sponsored by the Health Foundation of Western and Central New York.

Karl has delivered over 200 trainings and workshops on mental health and addiction-related topics and is a Certified Mental Health First Aid Instructor. His passion for excellent emotional health and wellbeing is demonstrated by his ever-increasing desire to help others.

If you’re looking for a speaker who can connect with audiences then you’ve come to the right place. Karl’s down to earth approach and relatable style sets him apart from other presenters. He will give your group actionable steps to both raise their awareness about mental health and addiction as well as the tools they can use to help themselves or someone they know.

Karl is also able to work with you if you are interested in growing as a leader, whether you are just embarking on your journey or are already serving in this role. Karl’s framework for leadership development is based on tried and true principles as well as his own professional experience.

Karl is happily married to his wife Suzy and is the proud father of two adult daughters, Sarah and Lillie. In his spare time, he enjoys collecting vinyl records and cycling.

Lisa Prefontaine, M.S., LMHC

Lisa is a practicing Licensed Mental Health Counselor, consultant, trainer, advocate, coach, and mentor with over 19 years of experience in the behavioral health field. She graduated from Syracuse University with a Bachelor’s Degree in Psychology (Biology minor) and obtained her Master’s Degree in Mental Health Counseling at the University of Rochester. At first, she wanted to do what most want to do in this field, help others. The study of human behavior had always interested her as well. She also knew that she wanted a career where no two days ever looked the same and working in the mental health field sufficed all these interests and grew to be her passion.

Growing up in the Western New York area, she has seen services and resources flourish and diminish, over the years. Before and during graduate school, she had been working with children and adolescents in a psychiatric hospital and could see the benefits from early intervention and when an individual had a team of providers working together on that individual’s overall progress and recovery. After graduate school, she knew she wanted to continue her work in a local behavioral health agency and working at Horizon Health Services allowed her to serve adults and families, along with integrating substance use and trauma-informed strategies into her work. During this time, she also trained in several specialty areas including Dialectical Behavior Therapy (DBT), EMDR, Sensorimotor Psychotherapy, Mindfulness, and Co-occurring Disorders.

While working at Horizon for 13 years, she also had the opportunity to lead as a Program Director then as Clinical Director of Mental Health Services which formulated her most recent passion of having a direct impact in the development, fostering, supporting, training, and mentoring role of clinicians, future leaders, and staff working to help others on a daily basis. She had her own mentors who helped to foster her teaching skills, modeled support, and nurtured her own inner growth.

She’s excited to move forward with Karl by using their expertise and experience to continue to educate, train, and advocate for the mental health community in Western New York. In addition to training, she has a private practice, seeing individuals and families, and has developed clinical trainings for facilitation as well as community trainings on trauma-informed care. She provides consultation for private practitioners, agencies, and EMDR therapy.

On a personal note, she is grateful for this opportunity to educate people on cutting- edge behavioral health interventions and treatment. As a single mother of a 6-year old daughter, modeling advocacy and entrepreneurship is important to her. Her goal continues to be to help others.

Lisa’s training and experience include the following:

  • EMDR: Certification March 2019 (Currently Consultant in Training)
  • DBT: Over 100 CEU hours, group and individual DBT Strategies
  • Sensorimotor Psychotherapy: Level I Certified
  • Brainspotting Phase I and II Trained
  • Perinatal and Post-Partum Women’s Focused Treatment
  • IFS (Internal Family Systems)
  • Co-Occurring Disorders
  • Trauma-Informed Care
  • Personality Disorders
  • Facilitation of Supervision Groups (DBT, Trauma, EMDR, Clinical Supervision, Leadership