“Karl is balanced in his ability to share his personal story for a professional purpose. He is knowledgeable and reliable as a partner and is able to connect with others easily.”

Megan Andrews, Assistant Director
Employee Assistance Program at Child & Family Services of Erie County, Inc.

“I attended one of the trainings facilitated by Karl Shallowhorn on Mental Health First Aid. He is a great facilitator and has a lot of personal and professional experience in the field of mental health. I found the content of the training offered accessible and it provided me with important and helpful tools for the work that I do with my congregation and the wider community.”

Rev. Nancy Rosas,
Pastor, Pilgrim-St. Luke’s United Church of Christ

 “Karl Shallowhorn is the foremost authority on mental health training in Western New York.  He has provided direct training to over 250 Niagara Falls City School staff and has now ventured into providing training for our students in collaboration with our health teachers. His combination of proven techniques and keen insights has made him a professional who connects quickly with those he instructs. Most critically, he cares about providing strength, support, and resources that will change lives.”

Mark Laurrie,
Superintendent, Niagara Falls Central School District

“Karl has been my colleague and friend for close to twenty years. He is a great asset to many communities; mental health, non-profits, education, business/industry, the western New York region, and more. Karl and I collaborated on projects as colleagues at Buffalo State and throughout higher education. I could always count on Karl for excellent insights. He was consistently a measured voice as we worked through challenging issues. Most importantly, Karl was dedicated to his work with students and clients and empowered them to push forward towards their goals. I have hosted Karl as a guest speaker in numerous classes I have taught in Canisius College’s graduate-level Counseling Department and undergraduate Communication Studies Department. His presentations and discussions were always incredibly astute, useful, and impactful to my students. I have participated in professional trainings that Karl has given; group response to Karl’s leadership has always been extremely positive. I continue to count on Karl as a prime resource for information and understanding of service delivery and societal impacts. He gives me a perspective that is always enriching and valuable.”

Lisa August,
Career Development Professional, Jewish Family Service of Buffalo

“Karl is dedicated, tireless and passionate. He is an advocate and educator helping to decrease the stigma of mental illness and increase understanding. Karl provides hope for recovery.”

Anne Constantino.
CEO, Horizon Health Services

“Since 2012, Karl has been a writer and blogger for our national consumer magazine and website that are dedicated to people with bipolar: bp Magazine and bphope.com.  His unique perspective, from both his personal and professional experience, has provided our readers with a balanced viewpoint on managing their mental health. Karl’s advocacy efforts, both locally and internationally, have helped to raise awareness about mental health and address the stigma that exists in our communities. I highly recommend Karl for delivering programming and consultation that can take your organization to the next level.”

Joanne Doan,
Publisher, BP and Esperanza Magazines

“Karl is an extremely effective and engaging speaker who I have had the pleasure of seeing at a community meeting of National Alliance on Mental Illness (NAMI) Buffalo & Erie County. He connects with his audience on a very personal level by openly sharing his story of mental illness and his ultimate recovery. He relates to others living with mental health challenges in a uniquely candid way, letting them know they are not alone and leaving them with a message of hope.”

Michele Brooks.
Executive Director of NAMI Buffalo & Erie County

“Karl Shallowhorn has provided trainings for the staff on the Kids Escaping Drugs Renaissance Campus since 2015. Karl responds to the needs of the staff in an attempt to help better serve the patient population on the Campus. He uses an interactive model to train people which helps staff to utilize the skills they are taught. The evaluations of Karl’s presentations are always positive, and I would highly recommend him to train any organization in our community.”

Jodie Altman MS, CASAC,
Deputy Executive Director
Kids Escaping Drugs Renaissance Campus

“Lisa has an amazing way of connecting with her supervisees, students and clients. I had the privilege of having Lisa as both a direct supervisor, collaborator and coworker. She balances a sense of sacredness this work requires, with empathy and compassion to allow others to be their “true selves”. Her support and guidance during my early years as a clinician was paramount to who I am as a therapist and supervisor today.”

Joellen Stender, PhD, LMHC

“The world of Outpatient Behavioral Health care can be overwhelming and a difficult place to find competent, clinical leadership and training.  I feel lucky to have had the guidance and opportunity for collaboration with Lisa Prefontaine. 

Throughout my 13 years of practice, I have had the pleasure of training under and consulting with Lisa. As a newly graduated Clinician, a Program Director and now the Associate Vice President of Clinical Services and Private Practice Clinician, Lisa has continued to offer me key information to make informed decisions; both with patients, staff and within program development.  She has offered training on the latest, cutting edge, treatment modalities available with a warm and deeply respectful presence.

Her credibility defines standards for therapy and professionalism translating into a collaborative relationship. A relationship that allows professionals and clients alike to achieve their greatest capacity.”

Carrie Rich LCSW-R,
Associate Vice President of Clinical Services, Evergreen Health

“Lisa bring years of clinical experience to her training and consultation. She approaches both with compassion, depth, and humor. Her ability to connect theoretical material with real life examples allows for a rich learning experience.”

Jennifer Cervi LCSW, CASAC

“I wouldn’t be where I am today if it weren’t for Lisa’s guidance, support and her array of knowledge and expertise.  From providing me with the best supervision as a new clinician, to lending me her intellect as my EMDR consultant, Lisa has consistently gone above and beyond to encourage my growth and success.” 

Maribeth Duncan LCSW-R 

“Lisa is an experienced therapist with many clinical strengths. She has expertise in the areas of Trauma Informed Care, DBT, EMDR, Sensorimotor Psychotherapy, and most recently Brainspotting. This is evidence that she remains highly active in her own continued educational growth, as well as learning about the most cutting-edge treatments we have available, especially in the area of complex trauma. Where Lisa further excels is within her passion for teaching and mentoring. She is a consultant in training for EMDR, eagerly works with any interns that I may be supervising for the Social Work Program, and assists me in a mentoring role in my EMDR trainings in addition to facilitating her own trainings. Clinicians describe her as highly knowledgeable, supportive, humorous, and a great teacher. I know Lisa will do well to coordinate intern programming.”

Annie Monaco LCSW-R